ALL IN ONE SOLUTION Our TruVoice Headset Training Solutions include everything you need to allow 2 headsets users to connect to a call at the same time for training and supervising.
QUICK EASY SETUP This training Package includes 2 x TruVoice headsets, 1 x training Y cable and 1 x USB Bottom cable. Simply connect the headsets and USB adapter to the training cable and the computer to start taking calls with the training solution.
PREMIUM HEADSET FEATURES This bundle includes 2 of our Deluxe range of headsets, this headset range includes premium features such as – Noise Canceling Microphone, High-Definition Speakers, Lightweight headband and premium foam ear cushions for all day comfort. A lifetime guarantee is also included with the truvoice HD range of headsets.
IN LINE CALL CONTROL AND MUTE The included Y cable gives the trainer full control during the call and allows them to mute the microphone of either the trainer or the trainee using the slider switch on the training cable.
COMPATABILITY This Complete Training Solution will connect into any available USB port on your PC or Softphone and works with all the main UC and phone applications. The headsets should be recognized as soon as they are plugged into the USB port. If you are not receiving sound through the headset please make sure you set the headset as your default speaker and microphone within the call software you are using.